Terms & Conditions

These Terms & Conditions ("Terms") govern your use of mslogistic.com and logistics services offered by MSLogistic ("Company"). By using our site or services, you agree to these Terms.

General

  • The website and services are provided on an as-is basis.
  • The Company is not responsible for delays, damages, or losses caused by third-party couriers, system downtime, or other factors beyond its control.

Use of Services

  • Clients must provide accurate shipment information (weight, dimensions, value, pickup and delivery addresses).
  • Shipments containing prohibited items under Indian law will not be accepted.
  • Misuse of the service or fraudulent activity will lead to suspension without prior notice.

Pricing & Payment

  • Rates are subject to change at the Company’s discretion.
  • All payments must be made in advance unless agreed otherwise.
  • Taxes and duties, if applicable, shall be borne by the Client.

Liability

  • The Company acts as a logistics facilitator and not the actual carrier.
  • Liability for loss/damage rests with the respective courier partner as per their policies.
  • The Company’s maximum liability is limited to assisting the client with booking and tracking the concerned shipment, communicating with the respective courier partner to resolve any issues.

Intellectual Property

  • All content, logos, and materials on mslogistic.com are owned by the Company.
  • Unauthorized copying, redistribution, or commercial use is not allowed.

Privacy

  • Personal data is collected and used only for providing services.
  • Data may be shared with courier partners and payment providers for operational purposes.

Governing Law & Disputes

  • These Terms are governed by Indian law.
  • Jurisdiction: Courts at Vadodara, Gujarat.

Contact Us

For any questions, email us at support@mslogistic.com.